Effective Date: 28/08/2025
Applies To: All users of the voor mobile app and voorsocial.com web platform.
1. Purpose of Chat Functionality
The in-app chat is designed to enhance user experience by enabling communication between team members, groups, event participants, and organizers. It is meant to facilitate coordination, foster community, and create a safe, respectful environment for all users.
2. Acceptable Use
By using the chat features, you agree to:
- Communicate respectfully and constructively with others.
- Use chat only for activity- or group-related discussions.
- Avoid spamming, advertising, or self-promotion.
- Keep communication appropriate for users of all backgrounds and ages.
3. Prohibited Behavior
The following conduct is strictly prohibited in all chat functions:
- Hate speech, discrimination, racism, or harassment of any kind.
- Threats, bullying, or intimidation.
- Sexual, violent, or explicit content.
- Sharing of illegal or harmful content.
- Impersonation of others, including moderators or platform staff.
- Posting of personal information (e.g., addresses, phone numbers) without consent.
- Unauthorized sharing of copyrighted material or promotional links.
4. Monitoring and Moderation
- Chats may be monitored and moderated for safety and policy compliance.
- We reserve the right to remove messages or entire chats that violate our guidelines.
- Repeated or severe violations may result in:
- Temporary or permanent chat suspension
- Account restrictions or ban
- Reporting to appropriate authorities (if applicable)
5. Privacy and Responsibility
- While we strive to provide a safe environment, users are responsible for the content they post.
- Private chat messages are not publicly visible but are still subject to these terms.
- We recommend exercising caution when sharing personal information.
6. Reporting Violations
If you experience or witness inappropriate behavior in chat, please report it using the in-app “Report” feature or contact us directly at support@voorsocial.com.
7. Changes to the Chat Policy
We may update this Chat Usage Policy at any time to reflect changes in platform features or community needs. Users will be notified of significant changes through the app or email.